“Please allow me to personally thank you for all the accommodations in helping us not just make our moving deadline but doing so with a level of attention and courtesy rarely found. I came to you with a very aggressive timeline and your staff executed beautifully.
And on the subject of staff your team deserves great praise. Leticia, Norris, Daniel, AJ, Chris and Al were wonderful ambassadors not only for the quality of work we have come to associate with AMWAT but also for your brand. EVERY member of this team was exceedingly polite, effortlessly respectful and inexorably professional. Every interaction began with “please” or “excuse me” and ended with “thank you” or “sir”. Their chief concern was consistently our happiness. And please let me not forget Joe and Josh of your planning team. Without their attentiveness and communication our project would not have been possible.
You have clearly cultivated a work environment where the staff advocates for you and your brand. Everyone frequently spoke of how AMWAT was a great place to work with several of them siting you and your wife in particular as caring employers.
I consult in the hospitality industry for a living. Most days I am in front of operators and their leadership teams counseling them on how to establish a culture of conscientious associates within their businesses. Words like standard and accountability are common in my teachings as foundational concepts every business needs. You have done a beautiful job empaneling a team with precisely these attributes.
You and your entire team are to be commended for engaging your clients during what is for most of us a stressful time [moving] with grace and kindness. We could not be more pleased with the entire experience and will enthusiastically continue to refer all who will listen.”
“Your team did a perfect job in relocating Kay and me from Tallahassee to Orlando. We lived in Tallahassee for 50 years and I can attest to the fact that AMWAT and its representatives were SUPERLATIVE in every way. I DON’T THINK I’VE EVER BEEN MORE SATISFIED WITH BUSINESS. Each encounter with your folks was PUNCTIAL, PLEASANT, and FLAWLESSLY executed. We could not be happier (the total cost was LESS than the estimate!). Thank all your people for us and keep up the good work!”
“Today I sat in on a free consultation from Dean Pugh, of AMWAT Moving Warehousing Storage, with one of my sellers who is relocating and downsizing to Pensacola. I have the upmost respect for this company’s professionalism, values, respect and their understanding of how moving is not always “pleasant”. I can personally validate the ways AMWAT gives back to our community, their efforts to cut down on waste, and their honesty with clients (even when it’s not a “cost benefit to them”)! Thank you, Dean, (and your team of wonderful people who have been “on-top” of communication with me every step of the way- even to a text that an email has been sent, per my request😀) for your time, and being such a wonderful contribution to this place we call home our hometown! You and Gloria have done such an amazing job building this company…with the values and expectations that makes Tallahassee a proud place to be from. Keep it up! I’m proud to call y’all my friends and partners in Real Estate.”
“We cannot express how thankful we are to the AMWAT team for a successful move. We have been telling everyone we know (and a few people we don’t) about how great you all are from start to finish. I made sure to tell both realtors how great you were, so they can be sure to recommend your team to their future clients. We are so grateful. We had a successful weekend as well and have emptied all crates and wardrobes, so please let us know when you will be in the area, and we will make sure they are there and available for pickup. I counted 2 less wardrobe hanger bars than what we had, but I believe I tossed those onto the truck during the move. The team did make sure to leave all crates and skates at the house for a solid count, but I may have slipped those past them. We also have a good bit of paper left over, so that will also be left in one of the crates. Thanks again. We will continue to praise your team very publicly, as it is well deserved.”
“I asked for a quote on the Yelp app and got one within 24 hours. They came to my house and Dean gave me an estimate which we found reasonable and sent in our deposit. For various reasons (one a death in the family), we cancelled and rescheduled 4 times. They did not give us an ounce of trouble. They were very understanding and accommodating. Finally, we moved on the 31st. Our two movers, Dana and Demorial, we’re friendly, diligent about protecting our belongings, and fast. The move took less time than the estimate, and we were very happy that the final bill reflected that. This was a very satisfying experience. You’d be crazy not to use AMWAT.*And people, always tip your movers. They work very hard.”
“If moving could ever be a pleasant experience, my recent move to Westminster Oaks came close! On February 4th, AMWAT showed up to pack and subsequently move me on February 5th. My whole experience from initial phone call to obtaining a moving quote to the final removal of boxes went smoothly. Chris small and Norris (didn’t get his last name) visited my home on October 24th for an estimate. They were professional and pleasant and asked all the right questions. I received the quote . . . The three gentlemen who packed my home were truly great. I learned their names BUT neglected to write them down and, of course, have forgotten. They were also the same men that moved me the next day. This worked out wonderfully as they understood where things were to go and could have almost done the arranging without my directions. Not one piece was damaged or broken as they took the greatest care with all my belongings. I truly appreciated their thoroughness.”
“Mary Margaret and I wanted you to know your crew are doing a great job of managing our move from our home of 47 years to Canopy Oaks. They performed with courtesy and were efficient and professional in their work. Their contribution to our move made an otherwise emotionally stressing project much easier to bear. In less than two days they had us carefully packed and ready to go with a minimum of effort our part. From the start with Dean’s presentation to finish with unloading it has been a pleasure doing business with your firm.”
“The move was first rate as usual. I recommend your company to everyone needing moving services and have for years. the culture you have been able to develop with your crews is top notch. Please let Dean know how pleased I am again (10th time or so!).”
“Stop making your friends help you move. They hate that. AMWAT was my first professional move, and I hope I never have to move without them again. Also, it was FAR LESS EXPENSIVE than I thought it would be… YMMV. Yes, the owners and I share a last name, and could possibly be some DISTANT relatives. While I’m sure that’s not the cause of the great service (though, with a name like Pugh – you’ve got to be good), I can’t say enough good things about these folks. Dean is very energetic, and somehow seems passionate about moving (which sounds weird, I know, but it doesn’t come off as strange). He, and the team he sent (Marquis, Travis, and Clay), were true professionals. Prompt, courteous, hardworking, full time employees who really seem to care about doing a good job. Seriously, keep your friends friendly. Hire AMWAT.”
“The prompt, courteous, professional service provided by AMWAT made this move the best I’ve ever experienced. The movers did not have to be told anything twice, they moved quickly through my apartment and prepared the furniture for moving after hauling all the boxes out. I couldn’t have done a better job myself. I was very impressed with everyone I dealt with at AMWAT! I was pleased with the price and glad I was provided with a worst-case estimate for planning purposes. If I ever move again, these are the people I will call!”
“I recently used AMWAT to move from Tallahassee to Franklin, TN. This was the easiest move ever and I have moved frequently. We have had some pretty bad experiences in the past with other moving companies. I would definitely recommend using AMWAT for your next move.”
“Hi Gloria and Dean: Thank you so very much for your excellent service, moving my parents to their new apartment at Westminster Oaks. The movers were friendly, hardworking, efficient and completely reliable. Not one piece was injured in the move. Thank you for the boxes, bins and paper to facilitate our packing. It was wonderful. Thank you, thank you. We appreciate your help very much!”
“My cousin Annie, from a lifetime’s re-assignments with her career-military husband, says “Every third move is the equivalent of a house fire.
Obviously, the military isn’t using AMWAT. As far as we can tell, absolutely nothing was damaged in our recent move from Tallahassee to Boston. In Tallahassee the crew was terrific. They took time to assess the load, made sure the fragile things were well-labeled and at the top, and carefully checked the boxes for stability and security. They left everything clean and tidy.
And our load even arrived ahead of us in Boston! The two Wheaton movers (whose names we regret we did not get) were accommodating above and beyond the call of duty, and equally as careful as Martez and his crew, moving our things up two flights of stairs on an unusually hot night.
Thank YOU for making the process so clear and straightforward, and thanks again to the crew.
Best wishes for all continued success.”
“Dear Gloria, AMWAT came to the rescue and I can’t thank your amazing team enough. To have such great service so quickly was hugely appreciated. Chris was so responsive and helpful in getting this move organized quickly. He is really a fantastic manager. Big thanks to your great team who worked with enthusiasm, care and diligence through extreme heat and many, many boxes to achieve this move. Thank you for outstanding services!”
“We recently moved part our business, which included LOTS of heavy machinery, and the crew from AMWAT handled the move seamlessly! There were moments of “how in the world are they going to get that on a truck” but they handled the move with the utmost professionalism and care. We will always use AMWAT for our business and professional moving needs!”
“For those of you who dread moving I say contact Gloria and Dean at AMWAT Moving & Storage. I’ve moved a few times and I can honestly say this experience was nothing short of amazing.
AMWAT’s level of response, follow up, care, concern and professionalism is unrivaled. All the accolades they have earned are not only deserved, they are dead on accurate. Best relocation company ever.
Thanks for making the experience seamless.”
“I know there is still some residual inventory left in the warehouse, but I wanted to take a minute to express our thanks and gratitude for a job well done. 70CF319 was the first ELS project we’ve done with AMWAT and everybody on your team was great to work with. I will certainly come back to you for any new FF&E projects we may receive in your market. Have a great weekend!”
“Just wanted to take a quick moment to thank you. We didn’t get off to the best start but you ended it right. Your team took what was a very difficult situation (and a very difficult client— me) and made this part of the move about as bearable as this move could be. The customer service you guys showed in picking up empty boxes to be used for another move and save another customer some money was also great. Many movers would say to the other customer sorry just buy your own stuff. Finally, special thanks to Norris and his team. They were fast, professional, courteous and solution oriented. They were interested in getting to yes and making it happen. I’ll be the first to complain when it doesn’t go well but I think it’s more important to praise when it does. Wanted to let you know about my experience and yes Dean you win. You can use me as a recommendation :)”
“AMWAT Moving Warehousing & Storage is great locally owned business that exudes professionalism in everything they do! Not only are they are well respected business but they are also amazing community supporters. The Junior League of Tallahassee owes a great deal of thanks to Gloria and Dean for all that they do to support our events and initiatives.”