Your Moving Rights
At AMWAT Moving, we understand the importance of sharing information regarding our moving company’s credentials, policies, process, and pricing. You should also know the laws applicable to your move, whether it is an intrastate move governed by Florida law or interstate moves governed by Federal law.
Click here for a copy of “Your Rights and Responsibilities When You Move“. The stipulations were created by the Federal Motor Carrier Safety Administration’s consumer protection regulation agency. It provides you with valuable information during this important time. Make sure you download a copy and understand your rights as a consumer.
What happens if your items become damaged? We take all of the precautions necessary to ensure the safety of your belongings. We plan and prepare for relocations, while triple checking our processes; but sometimes unavoidable accidents happen.
There are steps you can take to fully protect your belonging during a move.
Released Value Protection:
The most economical protection available is Released Value, since it is offered at no additional charge; the protection is minimal. Under this option, the mover assumes liability for no more than 60 cents per pound, per article. For example, if your mover lost or damaged a 10-pound stereo component valued at $1,000, you would only receive $6.00 in compensation (60 cents x 10 pounds). There is no additional charge for Released Value. Please keep in mind, it only compensates you according to the weight of the item, not its actual value. PLEASE NOTE: Full Value Protection and Released Value are not insurance policies governed by state insurance laws.
Full (Replacement) Valuation Protection (optional):
This is the most comprehensive option available to protect your household goods, but it will increase the cost of your move. Under Full Value Protection level of liability, if any article is lost, destroyed or damaged while in your mover’s custody, your mover will, at its option, either 1) repair the article to the extent necessary to restore it to the same condition as when it was received by your mover, or pay you for the cost of such repairs; or 2) replace the article with an article of like, kind and quality, or pay you for the cost of such a replacement.
The exact cost for your shipment, including Full Value Protection may be subjected to various deductible levels. The minimum level for determining the Full Value Protection of your shipment is $6 .00 per pound times the weight of your shipment. You can declare a higher value for your shipment (at an additional cost); under this option, movers are permitted to limit their liability for loss or damage to articles of extraordinary value, unless you specifically list these articles on the shipping documents. An article of extraordinary value is any item whose value exceeds $100 per pound (for example, jewelry, silverware, china, furs, antiques, oriental rugs and computer software). We are more than happy to discuss this option with you. It is your responsibility to study this provision carefully and to make the necessary declaration